Returns & Exchanges
At Besties Pets, we want your furry friend to look their absolute best in our pet fashion. If your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Check Eligibility
Ensure the items are unworn, free of pet hair, and still have the original tags attached to qualify for a refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Ship
Securely pack the fashion items and use the prepaid shipping label provided in the portal to drop your package at any authorized carrier location.
Receive Refund
Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing